Online reviews have become the default way people judge services. A doctor’s name typed into a search bar instantly produces star ratings and comments. While this creates a sense of transparency, it can also be misleading. Medical care is complex, and a patient’s online review often reflects their personal experience rather than the doctor’s true clinical skill. Unlike buying a product, healthcare outcomes are uncertain. Two patients with the same disease may undergo identical treatment yet recover very differently. One may leave a glowing review while the other writes a harsh one. The doctor’s competence may be the same in both cases. Reviews are also influenced by factors such as waiting time, hospital infrastructure, or communication style—issues that may have little to do with the quality of medical decisions. To identify a good doctor in this environment, patients should look beyond star ratings. First, check the doctor’s qualifications, specialization, and years of experience. ...